Tips & Knowledgebase

Facts at your fingertips

All root6 support contracts include access to the root6 Knowledgebase, an exclusive section of our web site, containing a wealth of invaluable information.

The Knowledgebase itself is an extensive database of technical tips and solutions that is constantly updated by our team of qualified support engineers, based on in-the-field experience.

Here's an example of some recent entries:

The file C:\WINDOWS\system32\config\SYSTEM file is missing or corrupt 14/01/2008
Some destinations not available error during OMF 2 export 11/01/2008
fcp 6.0.2 release notes 03/01/2008
DVCPRO HD bug in FCP 6 report 03/01/2008
a useful read regarding FCP 6 know bugs  03/01/2008
Media Databases no longer update correctly 03/01/2008
Bus Error in Main thread when opening project or bin 07/12/2007
Xsan: Configuring for optimal performance 04/12/2007
Mac OS X 10.5: Unable to quit running application or restart; "The application cannot be launched, 04/12/2007
Mac OS X 10.5: Unable to log in after an upgrade install 04/12/2007